Pest Solution – second national lockdown update

We have been monitoring the COVID-19 situation throughout this year and considering the implementation of a new lockdown commencing on the 5th November, we wanted to update our customers on what measures we are putting into place. Pest control services have been deemed an essential service, and we will continue to provide our customers with a high quality of service.
Our primary concern is the health and welfare of our customers, our employees, all our families, and our communities. To this end, we have altered our pest control services in the following ways:

  • All telephones calls and emails will be answered, so we can provide advice and support throughout this period.
  • Routine pest control visits will be risk assessed, and for the majority of customers will continue as normal.
  • All emergency calls will be actioned, in particular where there is distress or mental health concerns.

All visits made by Pest Solution employees during this period will be conducted under strict observance of Government guidelines. We will:

  • Pre-arrange all visits with clients.
  • Confirm with the client that Government guidelines and social distancing conditions can be observed during the visit.
  • Not attend sites where residents are self-isolating with confirmed or suspected COVID-19 symptoms.
  • Pest Solution technicians will wear full personal protective equipment if required.

We also expect all staff members to observe the Government guidelines regarding social distancing when visiting clients. We hope everyone keeps safe and look forward to resuming normal service soon!

Combining an extensive knowledge of pests and a commitment to safe procedures, Pest Solution offers a range of pest control training that you can trust.